GENERAL

Q: What is Drip?

A: Drip is a live streaming platform that allows you to buy, sell and auction products from within the stream and connect with buyers and sellers in real-time.

Q: Does Drip have an app?

A: We do have an Apple version of the App and the Drip app is coming soon to Android! Drip is a mobile responsive web-based platform at the moment.

Q: How soon do streamers ship products?

A: We encourage our streamers to ship products out in the first 72 hours, however, some do have dedicated mail days. If you have questions about orders please reach out to [email protected].

Q: What do I do if I have an issue with an order? A: We ask that you reach out via [email protected] so we can investigate the issue for you.

Q: What do I do if I have an issue with a stream?

A: We hold our streamers to a certain standard and if you ever have an issue with a streamer ask that you report to us via [email protected]

Q: I am experiencing a bug how can I report? Join our discord and let us know. https://discord.gg/yV7AdbTphQ

STREAMERS

Q: How do I apply to become a streamer on Drip?

A: First step is to fill out this application so we can learn more about your goals, then we will schedule an onboarding time with you. We do have an influx of applications so we are working through them as fast as we can.

Q: Are there costs associated with live streaming on Drip?

A: Breakdown of Seller fees